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Sizing and Guidelines
Everything you need to know before starting your first CraftCutCreate project.
Not sure which material is right for your project? Check out our Material Selection Guide.
Frequently Asked Questions
What are the standard production times?
Your estimated shipping date is dynamically calculated in your shopping cart as you add parts and services. Generally, production times for standard orders, excluding additional services such as bending or finishing, range from 2-4 business days prior to shipping.
What is your cut tolerance?
The cut tolerance varies by material and is influenced by both the cutting processused and the material's thickness. For detailed tolerance information for each material,please visit our Materials Library. Select the material you are interested in, navigate to the Material Details section, choose your desired thickness, and review the specific tolerance data provided.
How can I get a discount on my order?
Discounts based on quantity are automatically calculated during the quoting process. As you add parts to your cart, you'll notice discounts of 20% or more when you order two or more identical parts in most materials. For even more substantial savings, consider signing up for our mailing list to receive notifications about exclusive, limited-time offers!
Do you accept customer-supplied materials for custom cutting?
At Craft Cut Create, we source our materials exclusively from certified suppliers to ensure safety and control throughout the cutting process. This commitment helps us achieve precise cuts and exceptional finishes every time. If you require a material that isn't listed in our catalog, please don't hesitate to contact us. We're here to help you find the best solution for your project.
Can You Cut Materials Other Than Metals?
At our facility, we specialize in more than just metal cutting. We are equipped to handle a variety of materials to meet the diverse needs of our projects. Please contact us with your specific requirements, and we'll provide you with all the details you need to get started.
What are the order limits for the number of parts?
At our facility, we accept orders ranging from a single piece . With no minimum order requirement, you can request precisely the number of parts your project requires.
Why am I unable to select a material for my project?
If you're unable to select a material for your part, it's often due to the part size being either too large or too small for the available materials. Please verify that your design file is set up at a 1:1 scale and is in either inches or millimeters. After uploading your file, also ensure that the correct unit of measurement is selected to match your design specifications.
Does your white acrylic allow light to pass through?
We cannot guarantee the translucency or light diffusion properties of our white laser-cut acrylic. To assess if this material meets your specific needs, we recommend using our Parts Builder tool to design and order small sample pieces for testing.
Do acrylic or polycarbonate parts come with a protective film?
Our acrylic and polycarbonate parts are cut and shipped with the manufacturer’s protective film in place to ensure they arrive in excellent condition. Please note that you will need to remove this protective covering once you receive the parts.
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